Have a complaint about RussiaUkraina.Dating user or service?
You can send your complaint directly to RussiaUkraina.Dating, who can help you with your complaint and make it right for you.
Practice shows that most complaints can be resolved to satisfaction given the correct information is provided. Usual complaints include complaints about another user's behavior, website operation or billing.
Complaints about another RussiaUkraina.Dating user
Please also review relevant articles: RussiaUkraina.Dating Scam Protection | Communication Safety Tips
Complaints about website operation
RussiaUkraina.Dating website operates 99.9% uptime. If at any time you have a problem with the speed of the website or cannot connect to the website, or if you feel the website doesn't operate correctly, first try to re-start your computer and login at https://RussiaUkraine.Dating with your user name and password. Our website has large amount of photos and after some time of browsing your computer may ran out of memory and some members have complained to us that photos are no longer showing. Usually such complaints are resolved by simply re-starting your computer. Once in a while we have to perform maintenance on our site and it may not be accessible from 5 to 15 minutes. If this is the case, try to access the site again in a few minutes.
Complaints about billing
RussiaUkraina.Dating use www.ClickBank.com to process all online credit card payments, to ensure security and safety of your credit card information. ClickBank uses enhanced security and latest protection to keep your information safe. RussiaUkraina.Dating have no access to your credit card information and cannot bill your card; all billing is done by ClickBank. The record on your credit card statement will show billing by "CLICKBANK". If you have signed up for a recurring billing package, you can cancel recurring billing at any time from the Home page of your account (you must be logged in) through the link "Click here to cancel recurring billing". At the moment, the only recurring billing package we offer is 3-month Gold membership at $99; all other packages are non-recurring and have no automatic recurring billing.
Please also review relevant articles: Canceling recurring billing | I have paid but haven't received the service
Do you have a complaint to make?
RussiaUkraina.Dating is an online dating site specializing in introductions between Russian, Ukrainian and Eastern European women and western men. RussiaUkraina.Dating is the only Licensed Introduction Agency among large Russian dating agencies (Introduction Agent License #3421750) bringing together genuine men and women since 1999, with more than 200,000 active profiles on the site and hundreds of successful marriages. Since 1999, more than 2 million people have experienced the world of RussiaUkraina.Dating, which is considered as one of the best Russian dating agencies online today.
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